Hotel Santa Maria Novella
Florence
Avis
We're upgrading to a better room today but the was no hair conditioner for my wife and not a good way to start our stay. Very well designed rooms overlooking the square.
We had a fantastic stay at the Hotel Santa Maria Novella. The staff was very friendly and they also helped us arrange airport transfers prior to our arrival. The rooms are gorgeous and the location is ideal for exploring Florence. Pay extra to have a view of the piazza. I would absolutely stay here again.
Hard pillows not withstanding, this Hotel is close to everything and provides everything you would desire while staying in old Florence. We walka couple of private fed everywhere and had a great time. I'm guessing every room is slightly different. Ours had a balcony that opened onto a couple residences off the street.
Great hotel! We took a taxi from the airport and paid €35. The hotel is very clean, we love the room on the 5th floor. No noise heard from outside. They cleaned our room everyday. Breakfast is served from 7am, with eggs, cheese, bacon and many others. The staff are all very friendly and we got a bottle of prosecco for my birthday! Lots of restaurants, gelateria and cafes around the area. Very close to the train station and tram. We love seeing the Duomo everyday, we love Florence and this hotel!
I have never had such a fabulous hotel experience as I just had during my two nights at the Santa Maria Novella. First off the staff is incredible. From Camilla at the desk who went above and beyond to Anna in the restaurant. Truly the most kind and helpful individuals ever. Next the rooms were very comfortable with a great bathroom and turndown service. Breakfast every morning was so fresh and tasty with an array of treats, sweet and savory. The hotel bar featured excellent service and cocktails. Lastly the location was FLAWLESS. You can have the best of Florence within moments of walking out of the hotel. Can not wait to come explore more of the city and have this home away from home to return to!
